What do the best product teams in tech have in common?
Common traits between high-performing teams.
Good evening folks 🙂,
I’m currently on a learning journey and felt it was high time to return to the Evening Folks blog to start sharing any learnings that I across in concise, bite-sized post along the way. I hope to see you more often.
I have been thinking a lot about product teams in tech. While the composition of these teams vary significantly — depending on the company’s size, industry and focus area — you can always tell a high-performing team because each of its team members have direct access to three essential things:
Customers and end users: High-performing teams have direct access to customers and end users. For example, if a developer is working on a bug which requires more user details or a UX designer wants to run a survey on a specific user segment, they should be empowered to go ahead and contact the customer/s.
Stakeholders: Everyone in the team has access to stakeholders. That might be the client or higher levels of management. There are processes that enable them to ask direct questions and hear feedback or hear about product decisions directly from their stakeholders. This should be a two-way process.
Usage metrics and analytics: Probably the most telling trait of a high-performing team. When the data, metrics and analytics tools are open and accessible by everyone in the team, the level of autonomy and efficiency raises exponentially.
Thats’s all for today 🙂
Thanks for reading this far!